The Four Habits of Highly Effective Librarians

Todd Gilman Has A Column in the Chronicle of Higer Ed. in which he offers his list of four traits that would not only make librarians more effective, but happier and more productive, too.
1. Openness
2. Responsiveness
3. Collaboration
4. Communication

Todd Gilman is the librarian for literature in English at Yale University's Sterling Memorial Library.